How do I access the the portal?
You can access the payment portal here:
I’ve forgotten my username and password for the portal:
Follow the link above and click on the forgotten password button (shown in the screenshot below)
Enter the email address used to register and click send login details – This should generate an email to your inbox.
Once the school has received confirmation of payment, we will contact parents, via email, regarding unrestricting the iPad.
Please be aware, once we unrestrict the device it is no longer protected by the schools filtering system.
This process will involve remotely wiping the device and all documents stored on it, including photos. If student’s want to keep these, we recommend creating a personal Google Account and backing the documents up to there.
We will not wipe devices until we have received confirmation that you are happy for us to do so.
Whilst the device is being wiped it is advised to have it plugged into the charger, you must have the device switched on and connected to the WIFI.
After the device is wiped, the ipad will go through the normal iPad set up process. Do not use your school icloud account to set it back up. If you do not have an icloud account you can set a new one up by following the instructions provided on the iPad.
Newbridge will provide written confirmation of change in ownership – from the school to the student.
If we are unable to wipe the device remotely – Please pop into Newbridge and the Technicians will be happy to assist you.
All payments need to be completed in full through the EDDE portal, before restrictions can be removed. Contact details for EDDE are as follows:
By telephone on:
01494 611 465
If you are unaware of your account details, do not hesitate to contact the school or EDDE.