iPad Information – Year 9 Leavers – 2019

How do I access the the portal?

You can access the payment portal here:

https://www.cpu.co.uk/genie/login.asp

 

Unrestricting iPads

Step 1:

Clear any outstanding balance / payments

Step 2: 

Backup anything you want to keep, including photos or work.

Step 3:

Email iPads@newbridgesch.uk to confirm you have backed up the device and you happy for it to be remotely wiped. Don’t forget your name and tutor group.

You must state in the email “I have backed up everything you want to keep and ready for it to be wiped”.

Step 4:

Our IT Department will remotely wipe the device and email you back to confirm it’s been done.  iPads will be wiped in Batches; we endeavour to  do this as soon as possible. 

Please be aware, once we unrestrict the device it is no longer protected by the schools filtering system. 

This process will involve remotely wiping the device and all documents stored on it, including photos. If student’s want to keep these, we recommend creating a personal Google Account and backing the documents up to there.

We will not wipe devices until we have received confirmation that you are happy for us to do so.

Whilst the device is being wiped it is advised to have it plugged into the charger, you must have the device switched on and connected to the WIFI.

After the device is wiped, the ipad will go through the normal iPad set up process. Do not use your school icloud account to set it back up. If you do not have an icloud account you can set a new one up by following the instructions provided on the iPad.

Newbridge will provide written confirmation of change in ownership – from the school to the student.

If we are unable to wipe the device remotely – Please pop into Newbridge and the Technicians will be happy to assist you.

Outstanding Payments

All payments need to be completed in full through the CPU portal, before restrictions can be removed. Contact details for CPU are as follows:

CPU Group Ltd
3 Lombard Street
London
EC3V 9AA
United Kingdom

Telephone: 0345 8722 156
Email: cpu@cpu.co.uk

If you are unaware of your account details, do not hesitate to contact the school or CPU

Letters and Handouts