iPad Self Help

What to do if you have a problem?

If you have a problem with the iPad, the student can pop to the IT office or can let us know by emailing ITsupport@newbridgesch.uk

if it has been lost or damaged you must let the Technicians know. If the iPad has been damaged you must fill in this form.

If you suspect the iPad has been stolen you must contact your local police to get a crime reference number. DO NOT CALL 999

There is an issue with the iPad power adapter and / or lightening cable

Power adapters and their cables are covered under Apples limited warranty for the first twelve months, as long as there is no damage other than wear and tear.
You will need to contact Apple and they will repair or exchange the equipment at no cost. For more information, please click here.
Please note: Power Adapters and Lightening Cables are not covered under the insurance provided by Newbridge.

Queries

If you need help or further information please contact: iPads@newbridgesch.uk

iPad FAQ’s

I’m having problems receiving emails

I’ve forgotten my Apple ID Password

How do I use google Classroom?